Pricing
SmileViz charges $299/month at launch pricing. That's a monthly subscription whether you run one simulation or a hundred. At 125 credits per month, where each simulation costs 5 credits, you're paying $299 for 25 simulations. That works out to about $12 per simulation before you've bought a single top-up credit.
SmileFrame charges $5 per simulation. No monthly fee. No minimum. Buy credits when you have patients. Don't pay when you don't.
If you run 10 smile consultations a month, SmileFrame costs $50. SmileViz costs $299.
That's a $2,988 difference per year on the same volume.
| SmileFrame | SmileViz | |
|---|---|---|
| Monthly minimum | $0 | $299 |
| Cost per simulation | $5 | ~$12 (5 credits @ $299/25 sims) |
| Unused credits roll over | Yes | No |
| Video included | Yes | Coming soon |
| Annual cost (10 sims/month) | $600 | $3,588 |
Speed
SmileFrame generates images in 30 seconds. Your patient is still in the chair when it's ready.
SmileViz claims under 90 seconds for image generation. Video is not yet available.
Speed matters here. A 30-second wait during a consultation feels instant. A 90-second wait is long enough for a patient to start asking questions you're not ready to answer yet.
HIPAA Compliance
This is where the difference is meaningful, not just convenient.
SmileFrame requires every practice to sign a Business Associate Agreement before generating their first simulation. Patient images are deleted automatically after 7 days. The BAA isn't optional — it's built into the signup flow.
SmileViz offers a BAA "upon request." That means you have to know to ask, and someone has to process and return it. A BAA you haven't signed doesn't protect you.
If your compliance officer or practice manager ever reviews your tools, "BAA required at signup" is a much cleaner answer than "I think we have one somewhere."
What SmileViz Does Better
SmileViz's Pro tier ($399/month) adds Virtual Consult, branded landing pages that capture patient photo submissions from your website, plus QR-code self-simulation for the waiting room. That's real lead-generation infrastructure SmileFrame doesn't build, and it can be worth $399/month if your practice is set up to convert website traffic into consultations at volume.
What SmileFrame Does Better
- Lower cost at every volume level
- Faster image generation (30 seconds vs. 90 seconds)
- Video simulation included (SmileViz doesn't have it yet)
- BAA signed at signup, not on request
- 7-day image deletion built in by default
- No subscription means no commitment before you've seen value
The Bottom Line
If you're already paying for SmileViz and using it consistently, the math might still work. If you're just starting out, or if you run a smaller practice where simulation volume varies month to month, paying $299 every month regardless of usage doesn't make sense.
SmileFrame is built for practices that want to run simulations when they need them — not pay a monthly seat for the privilege of having access.